Our work is dedicated to the prosperity of our customers!

We're glad to help.

Frequently Asked Questions

Q: What payment methods do you accept?

A: We accept all Credit Cards (under $300), Check, and Bank Transfers.

 

Q: How is my personal & payment information protected?

A: We use 256 bit SSL to protect your personal and payment information. All sensitive payment information is stored off of our website on a PCI compliant and secured server.

 

Q: Do you share my personal information?

A: We do not share or sell customer's personal information.

 

Q: How long does it take for you to answer support requests?

A: We generally answer emails within a few hours.

 

Q: What is your refund/return policy?

A: Our refund policy is listed on our Terms & Conditions page. In general we allow for a 14 day return policy for tangible goods, but for services since the work has already been completed, we can only offer to review the work again and bring it up to your standards.

 

Q: What county & state is your business located in?

A: Our business is located in Santa Clara County in California.

 

Q: Why should I purchase from your company and not another?

A: Because in addition to having superior quality products, we take care of our customers. We will go beyond the call of duty to answer your questions and make sure you have a hassle free transaction.

 

Q: I have another question not listed on your Frequently Asked Questions page.

A: If you have another question that is not listed on our FAQ or even one that is listed on this page that you would like clarified, please do not hesitate to Contact Us.